Login
How do I login to my E2E Networks' myaccounts panel?
You can access your E2E Networks' Myaccount's panel by visiting our myaccount portal.
https://myaccount.e2enetworks.com
How do I sign up for myaccount's portal?
Go to https://myaccount.e2enetworks.com and click on
Sign Up and enter the required details. You can also use your
Google+ account for signing up for myaccount portal.
Contact
In the contact section, you can add the contact information of the authorities of your organization. These authorities will be contacted by E2E Networks in case of any assistance with your billing or technical issues with your instances.
How do I add a person in my Contact on myaccount's portal?
Under Contact section, you can find an option
Add contact Person, using which you can upload the contact details of the authorized person.
How do I delete a person from my Contact list?
You can delete a person on your Contact list by clicking on the delete option under the Edit section in your Contact table.
What is a primary contact and why is it non-deletable?
A primary contact is considered as the chief contact and it cannot be deleted unless some other person is designated as the primary contact.
Payment Methods
Under the section Payment Methods, you can set your default credit cards (Issued by major Indian Banks) or you can use your MoBiWik wallet.
How do I Add a Credit Card in my Payment Method?
Under
Payments and Billing Section you can add a credit card or a MobkWik Wallet by clicking on the Add Payment Method option.
Billing
Under Billing section, you can find all the details in regards with your Billing and invoices:
What is an outstanding amount and where can i
find it?
The outstanding amount is the sum of money yet to be paid to E2E Networks. It is the gross amount (with taxes) billed based on your hourly usage.
You can find your outstanding amount on your myaccounts panel, under the section
Payments and Billing.
I don't own a credit card what are the other payment options available for me?
E2E Networks provides you with a wide range of payment options. If you don't own a credit card, you can use a debit card or can pay via net banking.
How can I pay using my Debit Card or Net banking?
You can find the payment option on myaccount’s portal under the
section
Payments and Billing. Under this option, you can opt for a variety of payment methods including payment via Debit card and Net Banking.
Where can I check my payment history and view all my invoices ?
You can check your payment history and the invoices under the section
Payment and Billing.
Zoho Mailboxes
What is a Zoho
mailbox?
Zoho is part of a complete online office suite with hosted email for mail addresses under your domain name. You can avail up to 50 mailboxes free of cost using zoho.This offer is valid exclusively for E2E Networks' Cloud-B customers.
What are the benefits of using a Zoho Mailbox?
- Ad-free and a smooth user interface
- Wide range of options available to organize and categorize your messages
- Automatic Filters
- Multi-level folder structure
Am a Cloud-B customer, how can I set up a Zoho mailbox for my server?
Follow the below-mentioned guide to set up a mailbox for your domain using zoho:
https://www.e2enetworks.com/help/zoho-mailbox-tutorial/
I don't own a credit card what are the other payment options available for me?
E2E Networks provides you with a wide range of payment options. If you don't own a credit card, you can use a debit card or can pay via net banking.
How can I pay using my Debit Card or Net banking?
You can find the payment option on myaccount’s portal under the section Payments and Billing. Under this option, you can opt for a variety of payment methods including payment via Debit card and Net Banking.
Where can I check my payment history and view all my invoices ?
You can check your payment history and the invoices under the section Payment and Billing.
