How to create & manage your billing contacts?

How to create & manage your billing contacts?

Billing Contact

E2E Networks ‘My Account’ portal is a one-stop repository for all your billing and contact information. All the E2E Networks’ customers can access and manage their billing contacts from this portal. Billing Contacts receive a copy of invoices and can make payments. To create or manage your billing contacts for E2E Networks Account, follow these steps:

STEP 1 - Create Billing Contact

Add a Contact
Log in to myaccount.e2enetworks.com Once you are into E2E Networks ‘My Account’ click on your account Email ID on the top right corner and select the ‘Billing Contacts’ option from the drop-down menu. In the next screen, your Primary contact information will be displayed which was entered by you during your account Sign-Up process. A primary contact is considered as the chief contact and it cannot be deleted unless some other person is designated as the primary contact. Under Contact section, you can find an option Add contact person, ‘+’ button next to the Primary contact name to add a new contact.
Multiple Contacts
You can add multiple contacts and authorize them to receive invoices and make payments. E2E Networks will contact/send notifications related to billing related queries to your billing contact. Enter the details of the person to be assigned as your billing contact. Click on the ‘Allow Login’ checkbox to assign a password to the Billing Contact to view invoices and manage payments.

STEP 2 - Manage Contact

Update Contact
You can update the details of a person on your Billing Contact list. Select a billing contact and then edit the details. Once completed click on the ‘Update’ button to save the changes.
Delete Contact
You can remove a person from your Billing Contact list. Select a billing contact and then click on the ‘Delete’ button to delete a contact. A confirmation message will appear, click on ‘Ok’ to proceed.

STEP 3 - Billing Contact Payment

Log in to myaccount.e2enetworks.com with your billing contact. Once you are logged in at E2E Networks ‘My Account’ as a billing contact, you can view the invoice, documentation and make payments.
Recurring Payment Method:
Also known as AutoPay, is the automatic payment method where you authorize us to collect your monthly billing charges from your credit card or Mobikwik wallet. No need to worry about late fees or account suspension, as your billing amount is automatically deducted on the due date of every billing cycle. Under the section Recurring Payment Methods, you can set your default credit cards (Issued by major Indian Banks) or you can use your Mobikwik wallet.
Pay Now Payment Method:
Pay your E2E Networks bills through this step. It’s quick, easy and safe to make payments of your monthly bills, outstanding bills or make advance payment as per your convenience.
  • To make the payment click on Pay Now tab.
  • Enter the amount that you wish to pay and click on ‘Pay’ button.
  • Complete your payment  - We support all major Debit Card/Credit Card/Net Banking / Wallets as payment options
Invoices
Under Invoices section, you can view the details of your payment history and invoices.

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